The process was fairly easy and the loan agents were professional and responsive. The only concern was it was unclear all the requirements for completing the loan. Every week had new requirements all the way until the end which I think contributed to the delay on closing.
Fast and easy process. Alex Horn and Alex McDade were very helpful every step of the way.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
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Everything was quick and went very smooth. Timely responses, and the online To-Dos were easy
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Clay and his team did an excellent job. They communicated with me through the entire loan process. All of my questions were answered in a timely manner and I felt confident our loan would be processed on time. I’m very happy and satisfied with Veterans United Home Loans, I would definitely recommend them and use them again for a home purchase!
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I thought the process was fluid. It was a quick loan process unlike some I’ve seen.
Jason and his team have helped me a few times now and they’re always informed and quick to respond. A very easy team to work with.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Professional Service and Support
We were assisted the whole duration of finding a home. If we had any questions it was answered right away
They made my first time home buying experience smooth. I was very pleased with with their expertise from the beginning with getting my credit in line to where it needs to be to securing the loans and approval to buy a home to finding a great realtor in my area that was able to meet my needs and wants. Josh DeLeon was fantastic and would recommend anyone to him and the veterans united team!
