I worked with Joel, and when I say he is an exceptional person to work with, that is an understatement. Him and his team have given me the best home buying experience I could have asked for. They stuck with me for 3years, yes it took me 3 yrs to find the right home and they stuck by my side, they were the real deal. When it came to the processing of all the paperwork they were also very thorough on how it all worked and ultimately got me into my little dream home. I’m thankful for Veterans United. I’m even more thankful Joel and his team!! Great job guys!!
Ellis had excellent customer service and highly knowledgeable in his area of service. Curtis was very kind and informative. Both very punctual is sending and reviewing documents. Highly recommend. Open to public loans not limited to veterans. Would use their services again indefinitely
Tanner L. was my loan officer. He was ready for every phone call I had, and very forth coming with information.Abbie W. was my concierge. She was so patient with me if I didn’t respond to an email quickly, and she was so helpful through the process of what needed to be set up.Bri J. was my loan coordinator. This woman was amazing! I could not have asked for a better, kinder, more efficient coordinator to work with. She was relatable and very on top of things. I appreciate her so very much.Dominic E. was my fill in loan coordinator when Bri was out. He was so kind and very helpful when I had a moment of angst. He had all the reassuring info I needed in that moment and was very helpful for the short time he was filling in.I think those were all the people I spoke with regularly, but I know there are more to the team, and I believe this was a really great experience.
Beth and Nikki were absolutely amazing in making this process go smoothly! They answered every question promptly and directly. They helped us overcome every obstacle and inconvenience without frustration. They even worked double time with their team to ensure we were able to close on time. Can not say thank you enough!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Molly Meis was incredible. She explained every detail throughout the process. Molly worked late to ensure I closed on time. I felt truly supported because of Molly’s expert understand of refinancing process.
Yall were so helpful. Anytime I had a question, you were there to help.
It was a very smooth home loan experience.
I didn't even mind all the to do list!
Thanks guys. I really appreciate you.
Harley and Becca were awesome!
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Well I would have liked to be given a more accurate numbers on closing cost ,sooner!
Aaron was great, very supportive throughout the process and was great about meeting me informed along the way!
Ms Ashlyn and Ms Kimmy were absolutely phenomenal during the entire process. They constantly kept us updated and made the process as smooth as possible
Great service from a team of dedicated people. Didn’t feel like business with strangers but friends extending their help to us. I would highly recommend Alec and his team to anyone looking to use Veterans United.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Lindsey James was my loan officer and she was fantastic
There aren’t enough words or space in this box to thoroughly express our love and gratitude for the wonderful group of people that were involved with this home buying experience.
This is the second time we’ve purchased a home with Veterans United and honestly I couldn’t see my family using anyone else.
Veterans United was super easy to work with and always answered my questions with Tact and in a timely manner.
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Ken Carson was a pleasure to work with. He was very kind and walked us through the entire process. He genuinely cares about our house buying experience
I’m so grateful I chose Veterans United for my homebuying journey! Buying a home can feel overwhelming, but having a team there to answer questions and help navigate each step made such a difference. I appreciated their patience, communication, and dedication throughout the process. As a veteran, it means a lot to feel supported during such a big milestone. Thank you for helping me reach this exciting new chapter! I would absolutely recommend Veterans United to other veterans looking to purchase a home.
