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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,932 reviews
319 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,932 unfiltered reviews

Starting on Page 14 of 15,865. Return to Page 1

4.5 out of 5 Stars

Jeff Gordon is great and very knowledgeable. Always the most helpful and works with a great team. I would highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Trey has been amazing, extremely helpful in walking me through everything, give this man a raise

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

4 out of 5 Stars
headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

5 out of 5 Stars

Very professional, Jordan and his team made the whole complicated process of buying a house easier than my past experiences of house buying through banks, less stressful. Way to go team. Nancy and myself thank you very much.
Ted Mummery

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Kyle Gardner and Sarah Johnson were extremely responsive and helpful throughout the process

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Jay and the team helped theough the complete process best experience I have had buying a home

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Mr Kapil was outstanding throughout the entire home buying process!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

I could not be happier with the amount of contact and fast response from this team!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Every member of our team helped make our process so much easier! Down to answering the little stupid questions we had every other day! Ben & Katie were amazing.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Stephanie Buckridge - is amazing!!! She was always available to answer all my questions. She’s very friendly and easy to talk to and would make the time to go over things with me. Mackenzie McCarthy is super nice and very helpful. I truly appreciate all of their hard work and support throughout this process and for making it easy. I honestly felt they truly cared about us. We can’t thank them enough!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars

I would absolutely recommend Veterans United. My loan officer, Chase Anderson, was outstanding and deserves a 10/10. He was the one person throughout the entire home-buying process who consistently stayed on top of everything, communicated with me, followed up, answered my questions, and genuinely seemed to care about getting my family into our home.
A lot of the stress and delays we experienced were not caused by Veterans United. Many of the problems came from communication and coordination issues involving my real estate agent and the seller's side, particularly regarding what documents, title items, and other requirements were needed. Chase repeatedly stayed ahead of those issues and helped keep the transaction moving.
I am giving Veterans United a 9/10 because the overall home-buying process was stressful, but I do not believe that was Veterans United's fault. If I were rating Chase individually, he would receive a 10/10 without hesitation. I would use Veterans United again, especially if I could work with Chase.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars

Communication was great. Casey was very helpful throughout the whole process.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

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5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Anne and Caitlin were awesome! I highly recommend Veterans United.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Easy and honest conversation with all the people associated with Veterans United.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars

Everyone on the team was great to work with. Chris was answered any questions I had. Great group to work with.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

You have enabled my wife and I the ability to finally realize a long held dream. And we both are very thankful to you and your team, Thank you!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

I can't thank Veteran's United, Ross and his team enough! They made the entire process of buying a home easy and stress free. Even during the home buying process I kept asking myself, "It can't be this easy can it?" Definitely going to refer anyone I know to Veteran's United. Thank you all of you!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Very positive experience. Team was responsive and informative. Made a tough process manageable. Thank you

headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

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