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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,087 reviews
682 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,087 unfiltered reviews

Starting on Page 2 of 16,003. Return to Page 1

5 out of 5 Stars
headshot image of Michael Widmann

Loan Officer: Michael Widmann

NMLS# 2360793

5 out of 5 Stars

The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Always quick to respond. Very communicative and helpful for the entire process. Made everything seamless.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Very detailed I really believe you guys care about the veterans getting the best possible service

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Seth and Kayli were great to work with. Always answered my questions in a timely manner and more importantly kept me on track to get through all my tasks! Highly recommend!!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars

VU is the best!!!!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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5 out of 5 Stars

Chris was a true team player, he helped explain everything to me and made the process really easy .

headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

They were the most helpful! Even when things didn’t look like they were going to work right they were right there to make sure everything went smoothly. Vishal and Amanda are the absolute best!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
headshot image of Clint Robson

Loan Officer: Clint Robson

NMLS# 2768058

1.5 out of 5 Stars

The closing costs balooning from 15k to start to 20k, then to over 30k is absolute robbery. Worse, despite a small fortune in closing costs, my ex wife was over paid, despite explicit instruction to VU. Also, the miscommunication with the title company although not directly Nathan's Fault caused an undue amount of stress because no one thought it was "their job" to adequately communicate. All of this BS took months longer than advertised and scarcely at a competitive rate, 5.9 is a joke at the end of the day I used your company on great recommendations that turned out to be misleading at the end. I would have chose a different company had I had the chance to do it over again.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Mike Wilson is one of the most honest and hard working folks at veterans United.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jack Barger

Loan Officer: Jack Barger

NMLS# 2721878

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5 out of 5 Stars

Hannah and her team were amazing. They stayed on top of every detail and keep us in the loop at every phase of the loan.
So grateful!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Clear and consistent communication between the entire team. Easy to use app. Responses during normal business hours showed good work life balance for the team, while they were good at answering things towards the end of the day

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Photo submission from Tyler D.

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars

WhenI found out I had to pay a lein for my windows off that threw me way off but managed and it was great.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Chase ANDERSON did a good job and was very helpful MarkIta R was outstanding 👏

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Great service. Very professional.

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

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