Tyler and his team were fantastic and very communicative. 10/10
This was our third home purchase using Veterans United. Zach and Matt were amazing to work with. They made sure we knew where we were in the purchase process and answered all of our questions promptly.
Zach and his team was a god send. They stayed on top of the process, answered all questions very rapidly and was always very kind. This was a very smooth process and could not of had a better experience.
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Veterans United provides you with a team that's there to support you and answer any questions you may have. We went from finding a home to having the keys in our hands in 30 days. Highly recommend for first time buyers using a VA loan, you wont be disappointed. I give them a 10 out of 10 !
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Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!
During my initial meeting with Clay, he was both very personable and highly professional. He and Abby kept me engaged by promptly responding to their requests and regularly updating me on the progress. Even when we encountered obstacles, Clay was diligent in resolving issues, going as far as organizing a three-way conference call with me, him, and VA when he wasn't getting the answers he needed. Abby also ensured I responded promptly to requests for documents and verifications. Although it was a tedious process, their patience paid off, and they ultimately saw it through to success.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
Vishal and Mason were great throughout the entire process. Buying a home for the first time is very stressful but Vishal and Mason made sure to answer every question I had and made the whole process so easy. I would recommend them to everyone I know!
Kollin went above and beyond, he needs a raise because he is a hard worker, diligent, listened, and helped every moment we needed it and readily available; couldn’t have asked for a better loan officer. Grace was so kind and helpful every step of the way. Sean kept us informed and was patient in helping us along the way.
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Reece was extremely helpful & professional.
Could not have asked for a better experience.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Scott was great to work with a second time around! He always got back to me, and was kind and knowledgeable throughout the process.
Everyone was courteous and friendly and did everything they could to help me and because of this my home buying experience went beautifully
