Our loan officer Tonya Dawson was exceptional. Answered all of our questions and then some, communicated promptly and in detail, and sent us notifications when there was a task to complete. I will recommend her personally to any friend in Lawton looking to buy a home.
Thanks so much to my team that helped us through this! It made buying my first home much less stressful.
You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.
Mike and entire team helping were great and positive in pro actively helping and reaching out!!
A+ in the home loan process. By far.
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Overall, Veterans United was so very easy to work with. They took time to answer all of my many questions and did so quickly and efficiently. They worked hard to get us preapproved and get us into a home that suited our needs. On top of that, they were friendly, quick to respond, not just to our relator, but to us personally. I'm so grateful for the team that worked on our loan. They put up with all of my nerves and did so with friendliness and professionalism. I appreciate all that they did!
I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.
Mike did an amazing job helping us, I would love to work with him again if or when we buy another home. Thank you so much!
Brian, Stephen and Eric were attentive and kept me in the loop with each step of the process! They were prompt in their replies to emails and texts, and helped me stay informed as to what documents they needed me to review and sign via the MyVU app. So long as I was quick to act, they were quick to follow up and it keep the process rolling along swiftly.
Electronically signing everything they needed throughout the process was easy in itself, and made closing later on ridiculously quick and easy!
I lucked out and found our new home so suddenly that I didn't get to do much with a Home Buying Concierge, unfortunately. If Tiowana's anything like the rest of the team, that would've been a fabulously easy experience as well, I'm sure!
Refer to my previous complaints.
Response from Veterans United
Hi Anthony,
Thank you for taking the time to share your feedback. I'm sorry to hear your experience left you feeling unheard and frustrated. We understand how stressful it can be when communication slows down and timelines don't go as expected, especially when you're working toward closing on a home.
We appreciate you bringing these concerns to our attention. Our Client Advocate team has been involved in reviewing your experience, and your feedback helps us identify opportunities to improve the service and communication we provide to our borrowers.
Sincerely,
Claire S., Client Relations Manager
Your end was good,i had to work on my end.Thanks,Darrell
Great service, stayed on top of every process
everyone treated my family and I fantastic.great house warming gift. great t shirts to show off us and you guys for what you did.
This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!
Weiwei and the whole team was very helpful and understanding. They made the whole process more easier for us. They were always available to answer our questions and help us with our needs.
TYLER was exceptional. Definitely recommend , will work with him if buying a new property .
The team was wonderful to work with (Ms. Dana and Ms. Jennifer) made the process smooth, fun, and easy. Both were attentive and ensure we understood everything within the process.
