The team made the entire home purchase easy from start to close and followed up to ensure everything went as planned.
Jon and his team are awesome.
Thank you so much TEAM for all your help in making our dream home happen!!! So thankful that we decided to seek assistance regarding our home loan with Veterans United and spoke with Ryan Clearwater, (so proud to say) our loan officer, who provided us all the information and assistance we needed; as well as with Laura Fry for continually updating us with the process of our home buying adventures and experiences. More power to you all and best wishes. Take care. ~ Romano and Cora ~
Nacim, Suzanne, my real estate agent, and my POC with the title company were all great, but my loan officer was not in office during my closing period. Nobody effectively replaced him, which resulted in several instances of contract values changing without my approval or awareness. Almost everyone on my team was amazing, and I did end up happy and with everything in order, but there was a mistake by the lenders. And there was subsequent difficulty communicating with them, causing frustration, headache, and missed work. I would have liked to have been informed about the numbers changing, and the mistake in arithmetic by the loan team is inexcusable. Sam Brown was my loan officer, and I would not recommend him, even though I doubt this is a common occurrence. It was extremely unprofessional.
We finally have our dream cabin thanks to Veteran’s United! It was great working with the entire team at Veteran's United! They kept us informed every step of the way along the process of buying our home, and made it so easy to close on time. I highly recommend Veteran's United for any veteran looking to purchase a home with the VA loan benefit!
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From the very beginning, Mike and Richard made what could have been an overwhelming process feel simple and manageable. They took the time to walk me through every single step, answered every question I had, and always made sure I understood what was happening. I never once felt like I was just another customer—they genuinely cared about helping my family achieve our dream of homeownership.Their professionalism, patience, honesty, and dedication went far beyond my expectations. They were always available when I needed them, kept me informed throughout the entire process, and truly went above and beyond in every way possible. It’s rare to find people who care this much about the people they’re helping, and it made all the difference.I can’t thank Mike and Richard enough for everything they did. If I could give them a 100 out of 10, I absolutely would. They are a huge asset to Veterans United, and I will gladly recommend them to every veteran, service member, and family member I know. Thank you both for making this experience such a positive one. I’ll always be grateful.
Mason and his team did another amazing job!! I always recommend Veterans United!! Thanks for all you did you’re all much appreciated.
We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
An incredible lender Zack and his team , He guided me through every step of the loan process with professionalism, patience, and dedication. He put in every effort to make the process as smooth as possible and was always available to answer my questions. I truly appreciate all his hard work and highly recommend him to anyone looking for a trustworthy and committed lender.
