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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,451 reviews
587 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,451 unfiltered reviews

Starting on Page 120 of 15,882. Return to Page 1

5 out of 5 Stars

From the very first phone call, these guys took charge. I felt like I was in touch at all times. If I ever had a question, I could text or call Billy and hear back quickly. The to do lists were great and made sending docs easy. I would definitely recommend.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Clay, Kara were very patient and walked through the process, very professional and personable

headshot image of Clay Griggs

Loan Officer: Clay Griggs

NMLS# 2799023

5 out of 5 Stars

This has been a very good experience for our family and the folks that help us was very nice and professional. Outstanding

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

They have made the process so seamless for me.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

4 out of 5 Stars

Bob was easy to work with and was always available to answer questions!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Photo submission from Steven F.

Jeff and Mathew has been a pleasure to work with. I would recommend them to family and friends. They are a great team!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The entire experience was flawless and perfect! I am very thankful for these amazing ladies and the service I received as a veteran. Thank you

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

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5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Photo submission from Patrick T.

Billy, Larry and the rest of the team were top notch!! 5/5 would recommend to all my vet friends

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

As a person who struggles with high stress levels, I am thanking the Lord for computer programs that enable us to send in paper work at the push of a button.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

4 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

My team was excellent, they took the time to explain everything to detail.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

The Veterans United team was absolutely amazing! They took great care of me, answered all my questions, and guided me through every step of my first home-buying experience. They made the process smooth, stress-free, and easy!
A heartfelt THANK YOU to Alan Thomas, Cierra Halbirt, and the entire team for working so diligently to make this experience a success. I truly couldn’t have done it without you!
I’m so grateful for my team and would definitely recommend Veterans United to anyone looking to buy a home!

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

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Experience first-hand why 380,445 homeowners give us a perfect score!

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5 out of 5 Stars

Everything was great. At times the paperwork requests were numerous, but we survived and got it all in on time.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

3.5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Great team effort in following me through the entire process

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Sheldon and his team were always available to guide us through the process. Most important I wasn’t treated like a customer. The treated me like part of the team and I found that quite impressive!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Russell Y.

The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.

headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

4.5 out of 5 Stars

Clear to close was far too close (the night before) to the scheduled closing causing us to almost not have the proper funding before closing.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Kollin, and his team did an incredible job. He guided two complete newbies through the sometimes painful process of buying a home, and he never missed a beat. From start to finish, VU was responsive, professional, and true to your word—you got us across the finish line exactly as promised.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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