I had a great experience with Veterans United. Miguel and Alyssa walked me through every step and made it a very easy process. I would definitely recommend Veterans United. Thank you very much.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
I would recommend Lance and Deanna and Dustin and all of the other team support members that worked with me on my new home. Outstanding service and dedication to me. Holding my hand and answering all of the questions I had made for an easier process.
Ben is the best
Brittney White was very helful with the closing process. She even expedited the closing process so we could have an early closing. This was my third closing with Veterans United and Eric Hermann. He has always put together the right team to make the process smooth and the least amount of stress. I've always appreciated his knowledge as I've reached out to him many times for questions.
Ready to see for yourself?
Experience first-hand why 380,833 homeowners give us a perfect score!
If you are a veteran and looking for a top-tier real estate lender, look no further than Veterans United. They recently helped us close on our home and made what could have been a costly and stressful process incredibly smooth and economical. Chad and Ryan's team were professional always responsive advocates of the real estate lending process, specific to Texas Veterans and Texas Veterans with service connected disability. They tailor the process to the best interests of their veteran clients from start to finish. We cannot recommend them enough! Veterans United is truly an Oasis Beacon that sets it apart from the boring sand-dry sea of mediocre lenders out there. Indeed.
Megan was a Rockstar! She helped us out tremendously.
Everybody I talked to was kind and amazing to speak to! They made sure I understood everything happening the whole way, and answered every question my husband and I had.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
Everything surrounding my home purchase was made so much easier, quicker and with much less stress through Veterans United. I attempted going elsewhere for my VA loan at first and it was an absolute nightmare of miscommunication, processing delays, wasted time and losing out on the purchase of a home I really wanted. After switching to Veterans United, it was the complete opposite! My team, Marlon/Brenda/William and the RE agent they referred me to-Jennifer, were the absolute BEST! They constantly kept me updated by email, phone and text. I never had to wonder what was going on with my loan between the team and the VU app/website, which is another great aspect of using VU for my VA loan. Everything is right there-what step you're on, what remains, things to do, documents needed - it was a huge relief to me to know exactly what was going on any time I signed on. Everything was right there, from the loan to the moving in process. I can't say enough about what a wonderful experience it was working with my team at Veterans United and Jennifer. All four of them always made me feel included in every step, worked hard to make certain I got the house I love and funded in the particular terms I wanted (extra thanks to Marlon & Brenda for that!) Choosing Veterans United turned my previous months long nightmare experience into quickly finding the house I completely fell in love with and within a few short weeks, moved into my new home.
My entire team made this new experience very seamless. I was informed, I was not shuffled around, I never felt pressured or rushed at any stage.The follow-ups made a huge difference for me as well. Everyone had/has a job to, but I never got that feeling from them.
I was very pleased with how my VU team operated from opening to closing and in getting us to our dream house. 5 stars all the way. Knocked it out the ballpark.
Mike and his staff were great to work with. Very smooth loan process and closing as well.
Craig and his team were exceptional getting us the exact parameters we desired for our home loan, even going as far as adjusting terms the final week prior to closing. His team understood our situation, attempting to sell in one location and purchase in the next as part of a military transfer, and were able to expeditiously respond to our many concerns along the way in a helpful and confidence-inspiring manner.
Mathew Brilhart and his assistant were awesome.The rest of the organization was the worse I have ever dealt with in my my 30 years of buying homes. Unbelievable horrible to the last minute.
Response from Veterans United
Hi Joseph,
I'm glad Mathew and his assistant provided you with such a positive experience. At the same time, I'm sorry the rest of the process left you feeling so disappointed, especially given your many years of experience buying homes. It's concerning to hear that those frustrations continued all the way through the end of the process.
I'd appreciate the opportunity to learn more about what happened and where your experience fell short. Please contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
The team was great; they made this process seamless.
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
Honestly I've known homelessness in my life, as a teen before the Navy and again after the Navy at a time I felt the VA had thrown me under the bus. Allot has changed in my life, I've consciously and often privately worked on myself, sowed allot of seed in the hope of a better tomorrow for many years.Then after about 17 years living in a trailer park I decided I'd had enough of the locals affecting my state of well being. Tired of watching them in my cameras getting way to close to my cars and property, constantly disputing my Sanctuary.And so I told my wife, let's buckle down and find a way to buy a house. At that point we were starting from scratch. So when I discovered Joseph Sepulveda of Veterans United I was full of hope. The level of Support is truly what made this happen.I believe Joseph was the pillar of strength I needed, and the reason I am a home owner today. Yes, I sowed the seeds and by the providence of God, Joseph was able to help make it happen on his end.My message to any Veteran who's thinking they have outgrown your current life, I encourage you to believe in yourself and in Veterans United to handle the rest.Because you can do this.
- Take a chance on yourself & the new life you deserve that's just around the corner.
- Peace
I would not recommend Veterans United to support Veterans with a home loan. The underwriter took the longest and I do have regrets going through Veterans United who was recommended to me from another Veteran.
