Aaron and his team were very attentive and answered all my questions in detail. I took time to decide whether to refinance with VU or switch. Hands down it was the customer service that brought me to my conclusion and stay with VU. Also they are realistic and will be honest with your affairs. That means a lot in today’s market and environment.
Jeff and his team has been outstanding since the very first call. I never felt lost in the process as far as financing was concerned. Jeff was very proactive in tackling any issues and got me to the closing table more smoother then an apartment rental can lease. Yes I recommend because VA United is taking care of veterans.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
We had a great experience working with Spencer and Anthony. They were always professional and knowledgeable. We would happily work with them again in the future.
Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.
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Excellent team! Helped my family and I seamlessly acquire a new home! God Bless
We recently completed our mortgage with Veterans United and had an overall positive experience. Our loan officer, Brice, was communicative, professional, and pleasant to work with. He kept the process moving, advocated for better pricing, had everything ready about a week before closing, and even sent us a thoughtful housewarming gift.My only concern was that we had to present competing estimates twice before receiving their best rate and closing costs. First Meridian Mortgage offered the lowest rate, but Brice had already done most of the work and fought to improve our terms, so we stayed with Veterans United. I would recommend them, but veterans should obtain several official loan estimates beyond Navy Federal and USAA and compare rates, fees, points, and lender credits before committing. Brice’s service and rapport ultimately saved the deal.
I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!
Kat and her team were amazing! They were all great communicators and they made closing on our new home super easy! Most of it was able to be done from my mobile phone which made it so easy to get things done with a busy schedule! They helped me stay on top of tasks and this was the fastest I was ever able to get a home loan completed! They even worked so fast we were able to close a week early!!! They are truly wonderful, highly recommended!
The entire veterans United team was very helpful and made buying our first home easy!
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Hanna and Amanda were 10/10 in everything. Best experience ever!
What a wonderful staff we worked with. Would recommend anybody with this group. Was on top of everything.
Yall were friendly, Yall did better than veteran first
We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!
They’re very honest and informative about the whole process, never felt like I was being coerced into anything. They also make an effort to work around your schedule.
