My home buying experience with Veterans United was Exceptional. The process was smooth from the beginning to the end.
Ken was my loan officer and he did great. Got us the best rates possible in this crazy time we’re living in. It was a painless process from the very beginning. From Joshua to get our info to the end with Ken and the team. Has been wonderful and I’m sitting our new home. As I’m writing this.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
The app is easy to use, updates and then uploads. Fast and forward communication between all parties. I’ve taken loans before and this was too easygoing process within a month till closing. Thank you for your hard work.
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Mason was excellent and was great and made the process easy.
This was our first home buying experience. Our assigned team were amazing! Shane was always available for our many questions and concerns. He made us feel each concern was valid and took the time to make ensure we got the answers and explanations we needed. I hope everyone gets a person like him to work with. I am not sure if they make them like Shane L. though! Mark M. was great also! He made sure all the i’s were dotted and t’s were crossed so everything went smoothly without any issues. Great team and a great experience for what often is a stressful time! Highly,
Highly recommend Veterans United. Now my checklist is finally complete!! 🙂
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Andrew Beckett and his team have been a wonderful experience, not only during my most recent closing, but also dating back to February 2016, when I closed on my very first home. Having the opportunity to work with Andrew and his team again years later speaks volumes about the level of trust and confidence I have in them. From beginning to end, Andrew and his team demonstrated professionalism, knowledge, patience, and excellent communication. The home-buying and closing process can sometimes be stressful and overwhelming, but they worked diligently to make the process as smooth and comfortable as possible. Whenever I had questions or needed clarification, they were responsive, helpful, and willing to take the time to make sure I understood everything.
Maintained contact most of the time. Very prompt in processing your initial loan qualification criteria. very professional at all times. Always cheerful when I contacted the company directly. Highly recommend!
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I suggest that you make the permission to live out post from the commander be the first requirement.
Great experience, stuck with me for 3 years helping all the way! Great them work!
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Joe was an amazing professional to work with, very knowledgeable, and caring. Because of him and his team, they made our dream of owning our first home a reality. Joe has made this process very easy and stress free. We could have never imagined that this process could be so simple, but I truly believe that Joe is the reason that it was. My family and I will forever be thankful for what Joe has done in making our life long dream come true. Thanks Joe and God Bless.
Mike and his team are extremely responsive. They were there the whole step of the way. They kept us in the loop with everything and made the process extremely smooth. I will definitely recommend Veterans or AD members to use Mike and his team.
My house is not functional all the wiring is loud all the water drainage electrical problems all my trees are broken a plane flys over my head daily hundreds of birds in my yard a tornado type wind shaking house daily
Highly disturbing
I told my real estate agent Yadi oliveras also sent pictures to her and the builder they stopped communicating
The neighbors next door have a loud dog they make noises their company is cartel members it’s hell living here it’s only been a week
Response from Veterans United
Hi Charlene,
I’m sorry to hear how difficult your first week in your new home has been. Dealing with concerns about the electrical system, drainage, and other conditions so soon after moving in would be incredibly frustrating, especially when you feel you haven’t been able to get the answers you need.
The VA appraisal evaluates the home’s value and certain readily observable property conditions, but it isn’t a substitute for a comprehensive home inspection and may not identify every issue. While Veterans United doesn’t control the condition of the property, I’d like to better understand your experience and help point you toward the appropriate resources. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
