Very streamlined!
Always returned my calls within 24hrs and follow up was outstanding ensuring I was always abreast of changes and updates.
First of all Andy was a dream! That man answered every single question we had promptly and with detailed explanations so we’d understand the process. When things went a little sideways due to factors out of his control, he jumped on it and worked tirelessly to get things back on track. His knowledge and experience clearly made a difference and he made a scary life milestone much easier!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
I would love to thank e eryone in person. Tommy, you are the best, Thomas, you as well. I am speechless. Everyone was upfront with me from getting my credit score up to finalizing my home. You guys took me by the hand and walked me step by step in what I needed to do. It was an amazing experience. I grew up in a very abusive childhood and was told I would never own anything in my life. Especially a home. Mom's been gone for about 8 years. I'm sure she's smiling down at me. Thank you Veterans United !!
Tonya Dawson and Jimmi Kriz along with everyone else were great. They addressed all my concerns and answered all my questions, but which I had many, in a timely professional manner that I could understand. Tonya and Jimmi were very patient with me and I can assure you I was not the easiest customer they've had. Really appreciate everything they've done and would definitely recommend them.
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The team I worked with were amazing! The answered all my questions via email, call and/or text! They don’t waste time getting things done. I enjoyed this experience and they did really well working with my request, limitations and desires. Great team and a very fun experience.
Amazing team who were quick to respond and were very patient with me during my first refinance.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Holly is awesome so is everyone that helped
Veteran’ United, especially Dylan B., were a huge help during our first time home purchase. They broke each step down into understandable chunks and held our hand through the process. I would absolutely recommend them for your home buying journey.
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Outstanding service from beginning to end. About a year to find the exact house and property for us. Matt and the team kept in touch, fielded questions with quick and Relevant information and encouragement. Closing was seamless.
Thanks very much for this benefit from proudly serving this Country.
I was really impressed with how smooth the entire process was everyone on my team was really helpful and friendly and made me feel comfortable and cared for. I was very happy with the outcome of the experience.
The whole team was wonderful and they definitely went above and beyond to help us get and keep everything on track all the way up to the last second
Great, easy and quick transaction only advice is to bring yourself to the helpful team that is veteran united. Buying a home is hard but veteran united walked me through all the process even when I gave nothing but grief the was there every step of the way. I have ptsd and trust no one but everyone can count on Veteran United.
