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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,853 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,853 Army service member reviews from Georgia

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5 out of 5 Stars

Melissa Velasquez is a rabid animal of a loan officer in the best possible way. Extremely involved, informative and responsive, and clearly invested in the positive outcome of my loan and buying experience. I would recommend VU to anyone based on her performance alone.

headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The VU team and allied partners did an outstanding job helping me to navigate the home buying process which can be quite a process for a 83 year old who not especially tech savvy: when they realized that I was having problems with the (to due list the team came to my aid (above and beyond)what was required for them to do I was Extremely impressed with the timely efficient help that I received which led to meet the closing criteria on My 83rd Birthday
THANK YOU Veterans United You have sincere gratitude for all the time and energy that was given to me:
George Ezell

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

We made it to the finish line! 🎉🏡A huge thank you to Lance and his entire team for helping us through this process. The weeks were long, and there were definitely moments that required patience, diligence, and a lot of trust in the process, but we are so thankful we had the team we did.Lance was patient with us, took the time to explain things when we had questions, and helped us understand each step along the way. I can’t say the process came without a hiccup, because it did, but looking back now, I truly believe that hiccup brought everyone together and made us push even harder toward the finish line.Now that we are on the other side of it, I can honestly say I appreciate how everything came together. We are incredibly grateful for Lance and his team and all the work they put in to help us get into our new home.Thank you for helping us make it to the finish line! We truly appreciate you, and I look forward to continuing to do business with Lance and his team in the future!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars

Great service, awesome team and fantastic communication throughout the entire process.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

4.5 out of 5 Stars

They keep me informed all the way through the appointment and the realtor Kathy Lane
work good with veterans they were a good team. Thank You, Eli Chiles

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Matthew H.

We highly recommend Veterans United - they made two confused young adults into home owners!

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

This was the best experience I could’ve ever dreamed for the team was on top of everything keeping us in the loop and making sure nothing fell through the cracks the attention to detail. The due diligence of the team is so amazing. I don’t have words that can encompass my gratitude and my satisfaction level. Thank you so much for being the ultimate professionals that you are 10 out of 10.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

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Experience first-hand why 377,266 homeowners give us a perfect score!

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5 out of 5 Stars

Great team, great service. Thanks for al the help!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

4.5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Photo submission from Gerald B.

Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Very fast honest and very professional and they go above and beyond to help you as they truly have your best interest at heart.

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

4.5 out of 5 Stars

Everyone on the team ( yes you get an entire team) was great to work with, very responsive and helpful in answering all questions.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

4 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

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